Last Updated: 30 November 2025

At Balaji Shoppy, we are committed to delivering your products safely, quickly, and efficiently. This Shipping Policy explains how orders are processed, packed, and delivered when you shop at balajishoppy.com or through our mobile app.

1. Order Processing Time

  • All orders are processed within 1–2 working days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • In case of delays due to high order volume or unforeseen reasons, customers will be notified via email or phone.

2. Shipping Time & Delivery Estimates

The products would be delivered to the customer’s within 4 to 6 days .

Delivery timelines depend on your pin code and courier service availability.

Typical delivery time:

  • Within Madhya Pradesh: 2–5 working days

  • Rest of India: 3–7 working days

  • Remote locations: 5–10 working days

These are estimated timelines; actual delivery may vary due to logistics, holidays, or unexpected delays.

3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before payment.

  • Some products may qualify for Free Shipping based on promotions or minimum order value.

  • COD (Cash on Delivery), if available, may carry an extra fee depending on location.

4. Order Tracking

Once your order is shipped:

  • You will receive a tracking link via SMS/Email/WhatsApp (if enabled).

  • Tracking updates depend on the courier partner’s system.

  • If you face issues with tracking, you may contact our support team.

5. Packaging & Safety

We ensure:

  • Secure and protective packaging

  • Extra care for fragile items

  • Tamper-proof packing for sensitive products

If you receive a damaged parcel, do not accept it from the courier if the package is visibly tampered.

6. Delivery Attempts

  • The courier will make 2–3 delivery attempts.

  • If the customer is unavailable or unreachable, the package may be returned to us.

  • In such cases, reshipping charges may apply.

7. Wrong Address / Incomplete Address

Orders may be delayed or returned if:

  • Incorrect address is provided

  • Incomplete delivery details

  • Wrong PIN code

We are not responsible for delays due to incorrect customer-provided information.

8. Delivery Restrictions

Some products may not be delivered to certain locations due to:

  • Courier service limitations

  • Government or regulatory restrictions

  • Local containment zones

If your address is not serviceable, we will notify you and process a cancellation/refund.

9. Delayed Delivery

Delivery may be delayed due to:

  • Weather issues

  • Festivals or holidays

  • Logistics strikes

  • Remote location

  • High shipment volume

In rare cases of excessive delays, you may contact customer support for assistance.

10. International Shipping

Currently, Balaji Shoppy ships only within India.
International shipping is not available at this time.

11. Contact Us for Shipping Queries

For any questions related to shipping, delivery, or tracking, feel free to contact:

Balaji Shoppy
📍 Ward No.13, Kali Chouraha, Shahgarh – 470339
📞 +91 94075 07666
📧 info@balajishoppy.com
🌐 www.balajishoppy.com