Last Updated: 30 November 2025

Balaji Shoppy (“we”, “our”, “us”) operates the website balajishoppy.com and its associated WebView mobile application (“App”). This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our Website or App.

By continuing to use our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect only the minimum information needed to provide a smooth and secure shopping experience.

1.1 Information You Provide Directly

We may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details

  • Messages sent via our contact/support forms

This information is received when you:

  • Create an account

  • Place an order

  • Contact customer support

  • Subscribe to newsletters (optional)

1.2 Automatically Collected Information

For security, performance, and user experience, we may collect:

  • Device information (model, OS version, browser type)

  • IP address

  • Usage data

  • Pages visited

  • Interaction logs

1.3 Cookies (Website Only)

Cookies help us:

  • Remember your preferences

  • Improve the shopping experience

  • Analyze performance and traffic

Cookies do not contain sensitive personal information.

1.4 No Sensitive or Restricted Data

We do not collect:

  • Aadhaar, PAN, or government ID numbers

  • Biometric data

  • SMS, call logs, contacts, or background location

  • Bank or card details (payment gateways handle this securely)

Our WebView mobile app does not request or use restricted permissions.

2. How We Use Your Information

Your information helps us:

  • Process and deliver orders

  • Provide customer support

  • Send order-related updates

  • Improve website and app functionality

  • Prevent fraud and ensure security

  • Send promotional messages (only if you opt-in)

We do not use your data for any unauthorized or illegal purposes.

3. Sharing of Information

We do not sell or rent your personal information.

We may share data only with:

  • Delivery partners

  • Payment gateways

  • Technical service providers

  • Legal authorities (if required by law)

  • Analytics tools (non-personal data only)

All partners follow strict confidentiality and data protection standards.

4. Payment Security

All payments are processed through secure third-party gateways.
We do not store your debit/credit card details on our servers.

5. Data Retention

We retain your information only as long as required for:

  • Fulfilling orders

  • Legal obligations

  • Customer support

You can request deletion of your data at any time (see Section 10).

6. Data Protection & Security

We use industry-standard safeguards to protect your data from:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

While we take strong measures, no system is completely foolproof.

7. Children’s Privacy

Our services are intended for users 18 years and above.
We do not knowingly collect data from children under 13.
If such data is identified, we will delete it immediately.

8. Your Rights

You may:

  • Request access to your data

  • Update or correct your details

  • Request deletion of your account/data

  • Opt-out of marketing messages

  • Ask how your data is used

To exercise these rights, contact us at the details provided below.

9. Third-Party Links

Our Website/App may contain external links.
We are not responsible for the privacy practices of those sites.

10. Data Deletion Request

To delete your account or personal data, email us at:

📧 info@balajishoppy.com

Your request will be processed within 7 working days.

11. Policy Updates

We may update this Privacy Policy periodically.
Revised policies will include a new “Last Updated” date.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact:

Balaji Shoppy
📍 Ward No.13, Kali Chouraha, Shahgarh – 470339
📞 +91 94075 07666
📧 info@balajishoppy.com
🌐 www.balajishoppy.com